Master Certified Installer Program
Unlock Exclusive Benefits with Lencore’s Certified Installer Programs
Join the ranks of elite integrators with Lencore’s Certified Installer Programs. Our reputation for providing superior sound masking, paging, and background audio systems is unmatched, as is our commitment to superior service.
While we want all integrators (structured cable, low voltage, audio-visual) to become Lencore Certified Installers, we encourage the most dedicated and expert installers to become Master Certified Installers, ensuring the highest quality experience for your business and your customers, and offering key benefits exclusively for this elite group.
The Lencore Advantage
- Adaptable Technology: Lencore delivers the most adaptable and expandable Noise Management Solutions.
- Superior Service: Our commitment to superior service is unwavering. From next-day quotations to top-notch technical support, we ensure a smooth and professional installation process from start to finish.
Benefits for All Certified Installers:
- Key Account Rewards Program: Qualify to earn annual rebates on equipment purchased through Lencore.
- 24-Hour Design and Quotation: Receive prompt professional designs and a detailed BOM quote.
- Wiring and Flow Diagrams: Simplify installations with comprehensive diagrams.
- Close-out Documentation: As-builts and close out documents are promptly delivered at the end of every project.
- Superior Technical Support: Access our in-house support team at every stage of your project.
- Expanded Managed Service Offerings: Utilize our suite of software tools and benefit from additional revenue.
- 10-Year Equipment Warranty: All our equipment is backed by a 10-year manufacturer warranty
Training Requirements: Virtual or on-demand training, renewable every 2 years. Complete the training on our Learning Platform, www.lencore.myabsorb.com.
Enhanced Benefits for Master Certified Installers:
- Enhanced Annual Rebates: Enjoy larger rebates on Lencore equipment purchases.
- Priority Access to Leads and Projects: First right of refusal to projects in your market.
- Limited Master Certifications Per Region: Ensure a higher share of installation opportunities with less local competition.
- Priority Design and Quotation: Next-day turnaround and priority in the queue
- Priority Technical Support with Extended Hours: Get priority access to our superior in-house team.
- Acoustical Consultant-Level Commissioning: Advanced tuning & balancing to meet specifier community demands and access enhanced revenue opportunities.
- Labor + Equipment Estimator Tool: Immediate calculation of labor and material cost for ROM estimates.
- Certification and Marketing Support: Showcase your expertise with a certificate, badge logo, primary placement on Lencore website, and co-branded marketing materials.
- 10-Year Equipment PLUS 1-Year Labor Warranty: Lencore reimbursement of labor for replacement/repair of warrantied equipment. *
Training Requirements: First, complete the pre-requisite trainings on our Learning Platform, https://lencore.myabsorb.com/.
- Installers who are new to Lencore must complete the Certified Installer Training and Basic Tuning and Balancing Training.
- Installers who have previously installed Lencore equipment must complete the Standalone i.Net Certified Installer course and the Basic Tuning and Balancing Training.
After the pre-requisite online training is completed, your local sales representative will determine your eligibility to be invited to participate in the MCI program. If invited, you will be required to complete an Advanced Tuning & Balancing training via a live virtual or in-person presentation, renewable every 2 years.
* Installation labor on Master Certified projects will be warranted for 1 year by Lencore regardless of if it’s a turnkey project or not, if it is an equipment failure problem. Reimbursement at a negotiated rate.
| Equipment Revenue Annually | Certified Installers Rebates | Master Certified Installers Rebates |
|---|---|---|
| $100,000 | 1% | 1.5% |
| $250,000 | 2% | 2.5% |
| $500,000 | 3% | 3.5% |
Lencore Certified Commissioning Specialists:
Lencore will maintain its roster of tuning and balancing experts, including the services provided by our Independent Manufacturer Representatives. Lencore Certified Commissioning Specialist is a new designation to signify our most well-trained commissioning experts.
Lencore manufacturer’s representatives and legacy commissioning resources who currently perform tuning and balancing will have the opportunity to become Lencore Certified Commissioning Specialists. In order to obtain this certification individuals must complete the Advanced Tuning & Balancing Training and must adhere to Lencore-approved testing, measurement, and reporting equipment standards.
Lencore Certified Commissioning Specialists will be utilized for tuning and balancing for projects where advanced commissioning is required, the Master Certified Installer elects not to perform the tuning, or an integrator who is not Master Certified requires commissioning of the system post-installation.
Ready to Elevate Your Installations?
Become a Lencore Certified Installer and unlock a world of benefits and opportunities. Elevate your installations, enhance your revenue, and join a network of industry leaders committed to excellence.
Contact us today to learn more about our Certified Installer Training programs and start your journey towards becoming a Lencore Master Certified Installer.
General Eligibility Requirements and Details:
- Each group must have a master certified individual on each project with supervisory capacity, overseeing installation and/or commissioning services.
- Equipment revenue threshold of 5 projects or $50k annualized in equipment purchases **
- Master Certified Installer: Complete Certified Installer Training and Enhanced Tuning & Balancing Training for Acoustical Consultants.
- Factory Certified Commissioning Expert: Legacy Lencore commissioning experts must complete Enhanced Tuning & Balancing training for Acoustical Consultants.
- Responsible for continuing training as deemed necessary by manufacturer under reasonable notice period at Lencore’s sole discretion (ex: upon new product launches for re-certification).
- Master Certified Installers who do not wish to do the commissioning on a project may engage a Factory Certified Commissioning Expert to tune and balance.